HEAD
 
 

Effective Date: 1 June 2015

PremierLeaguePass is a subscription video on demand service provided by Lightbox Sport Limited Partnership (“Lightbox Sport”) that allows you to stream live and ondemand football content (Content), over an Internet connection, to watch on compatible devices supported by the PremierLeaguePass service (“PremierLeaguePass” or “Service”), on payment of a subscription under this agreement, the payment processing services for goods and/or services purchased on the (PremierLeaguePass) website are provided by NEULION, LIMITED, a subsidiary of NeuLion, Inc. on behalf of NeuLion, Inc., varying on the type of payment method used for the purchase of the subscription. The Content available through the Service is outlined on our Website.

The following Service Terms and Conditions (“Terms and Conditions”) govern your use of the Service offered by us from time to time.

Please read these Terms and Conditions. By subscribing for the Service you acknowledge that you have read and understood and agree with these Terms and Conditions now and every time you use our Service. From time to time we may revise these Terms and Conditions in accordance with the provisions below. By continuing to use our Service you accept any revised version. Revised versions of these Terms and Conditions will be posted on our Web Site. 

In these Terms and Conditions ‘we’, ‘us’, and ‘our’ refers to Lightbox Sport.

These Service Terms and Conditions supplement any other Web Site Terms and Conditions, which can be found at http:www.coliseumsportsmedia/plp/tos_foot.html and are incorporated by reference. If there is any inconsistency between the Web Site Terms and Conditions and these Service Terms and Conditions, the Service Terms and Conditions will prevail. Terms used in these Terms and Conditions have the meaning given to them in the Web Site Terms and Conditions, unless otherwise defined below.

Changes to these Service Terms and Conditions: From time to time we may need to change these terms by charging or removing existing terms or by adding new ones. Changes may take the form of completely new terms. If we determine, acting reasonably and in good faith, that a change will have, or is likely to have a detrimental impact on you, we will give you at least two weeks’ notice of the change. We will tell you about any changes to these terms by emailing you, and will publish the change on our website. Your continuous use of the Services after changes have been notified to you in this way indicates your acceptance of those changes. If you do not agree to the changes you may exercise your right to terminate this agreement.


1. Access to the Service

Access to the Service is limited to users located in New Zealand. You must not access the Service outside this territory.

We have complete discretion to determine whether the requirements for access by residents of the above territory has been satisfied. If for any reason we conclude that you do not meet the requirements, we may block your access outside of New Zealand or cancel your subscription immediately without notice.

Each account registered for the Service may only have five devices registered for use at a time, and may only stream content to one of those devices at any one point in time. These restrictions are managed by the video platform utilised by Lightbox Sport. If you need support in managing your devices, then you can call our customer support at 
0800 PL PASS.


2. Registration, Username, Password, Security

  • Registration. Registration is required for the use of the Service. We will not grant any user access to the Service unless he or she has completed the necessary registration and paid the fees, if any, associated with access to such Service.
  • Username and Password. Your username and password will be your identity for the purposes of accessing the Service. You must keep your username and password confidential at all times. You are responsible for any and all activities that occur under your account.


3. Making Changes to the Service

You can find the current subscription fees and other charges for the Service (the “Charges”) posted on the Service website. Our prices only cover access to the Service and do not cover any other costs that the user may incur to access the Service such as ISP or telephony service provider charges. 

Changes to Charges: We may change our Charges from time to time and the range of pricing and payment options for the Service may change in our sole discretion. When we decrease charges for any Services we may make the change immediately and we will tell you about the change as soon as possible after the change has been made by emailing you, and publishing the change on our website.

When we increase Charges for any parts of the Service and you are impacted by the change, we will give you one month’s notice of these changes. We will notify you of these changes by emailing you, and publishing the change on our website. If you have already prepaid for a full season pass we will not ask you to pay more for that season pass, however if additional premium content is added to the service following the start of the season (i.e. a new competition) we may require an additional payment in order to allow access to that content.

Changes to services: We may alter our Service from time to time. We will notify you of any significant change in the content associated with the Service.

If we reasonably consider that a change to our Service is likely to benefit you or have a neutral impact on you we may make that change immediately and will tell you about the change as soon as possible after the change has been made by emailing you, and publishing the change on our website. Examples of changes that will benefit you include inclusion of additional types of content to the Service at no extra charge. Examples of changes that will have a neutral impact on include changing the name of Service.

If we alter our Service in a way that reduces the Service offering currently received by you and the change is within our control we will provide you one month's notice, of such alterations. However, if the change is outside of our control, and it is possible, we will provide you notice of the change beforehand. If the change is outside of our control and we are unable to provide you notice of the change beforehand we will provide you notice as soon as possible after the change has been made. We will tell you about any such alterations by emailing you, and publishing the change on our website.

Right to Terminate: If you do not agree to any changes made in accordance with this clause, You may exercise your right to terminate this Agreement by cancelling ongoing renewal of your subscription to the Service. We may decide to stop providing all or any part of our Service to you. For example, where you are in breach of this agreement in a material way or you harass or abuse our staff or the Service needs an urgent maintenance or it is no longer commercially viable for us to continue providing the Service or where we have upgraded to newer technology. If we do this and you are not at fault, we will tell you at least one month before we stop providing the Service (unless urgent maintenance or upgrading is required in which case we can suspend the Service immediately without notice). If this agreement ends for any reason it does not affect any rights and responsibilities which are intended to continue or come into force afterwards.

By accepting this Agreement, you agree that we may notify you about changes to prices and/or the Service by sending an e-mail message to your e-mail address on file with us and by publishing such notices from time to time on the information page(s) of the Site. It is your responsibility to notify us of any change in your e-mail address by logging in to the Site and using the online account management tool. If your e-mail service includes functionality or software that catalogues your e-mails in an automated manner, it is your responsibility to ensure that those e-mails we send to you reach your inbox, either by routinely monitoring your bulk, junk and/or spam e-mail folders or by adding us to your address book or safe senders list.


4. Your account

In order to purchase the Service, you may be required to provide complete and accurate personal information, including, without limitation, your name, date of birth, address, telephone number, e-mail address, credit card information and billing address. 
Payment must be made in the currency of the specific services as stated on the Payment Template. You confirm that the credit/debit card which is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. 

Our Privacy Policy is published here http:www.coliseumsportsmedia/plp/privacy.html. The Privacy Policy explains how information collected via our Site may be used by us. Your ability to purchase the Service is subject to limits established by your credit card issuer. You must notify us immediately of any change in your credit card information, including any change to your home address. By utilising a credit or debit card for purchase of the Service offered for purchase through the Site, you authorise us to charge that card on the basis specified and in the amount described for the Service.


5. Term of Subscription Products and Refunds

Please note that refunds are only available where we cancel your service or you cancel a monthly payment subscription within 5 working days of its commencement.

a) For the Season Pass Package there are two payment options – you can either pay in advance for a single season, or pay monthly, in which case your subscription is continuous until you cancel it:

· Payment in one lump sum option - the term begins when you purchase and ends on 31 May following the end of the EPL season for which you purchase that Product, with one-time billing upon your purchase. You must pay the subscription price for these Subscription Products (which is a specified amount per EPL season) in one lump sum when you subscribe.

· Payment in monthly instalments option - the term begins when you purchase and will continue until you cancel the service, with monthly billing each month for the duration of your subscription at the then prevailing monthly rate. You must pay the monthly instalment of the subscription price for these Subscription Products (which is a specified amount per EPL season) when you first subscribe, then on the first day of each month from then until you cancel your subscription. The earliest you are able to cancel your Season Pass package subscription that is being paid for in monthly instalments, is the end of the EPL season in which you commenced that Subscription Product. The end of an EPL season, for this purpose, is 31 July. After the completion of that first EPL Season, your monthly payments will continue (as will your subscription) until you cancel it.


6. Availability

The availability of the Service may be affected by a variety of factors, including game delays or cancellations, application of the content owners broadcast policy or other requirements, technical problems or network delays, program rescheduling, or other reasons. You agree that we are not obliged to provide you with any specific content under this Agreement. We are not responsible for any error in copy or images relating to the Service.

Whenever we provide the Service to you we will try our best to provide it with reasonable care and skill. Because of the nature of live and on demand video internet services, at times our ability to do so will be outside of our control, including our reliance on other services that we do not own or control (e.g. internet or electricity). We cannot represent or guarantee the Service will be:

  • Interruption or fault free, or that any faults or errors will be able to be corrected;
  • Available at any particular time or location;
  • Available, or available without change, for any minimum period of time;
  • Secure or private.

We will always try to restore any Service outage as soon as we reasonably can. Using our Service does not give you any rights to any part of our services or any content.

Streaming content may involve significant data usage. You are responsible for all your own Internet service charges and we accept no responsibility for any charges arising from any data usage or internet charges incurred to use our Services.


7. Intellectual Property

We (and other service providers who work with us) own or are licensed to use intellectual property rights in all content, graphics, text, audio/video clips, data compilations. digital downloads, logos, trade marks, photographs, images, tools, software, personal identifiers and anything else we use or make available to you in connection with our Services (together "Works").

All title, interest and rights (including but not limited to ownership and intellectual property rights) in these Works will remain in us and/or our providers. You acknowledge such title, interest and rights in these Works and will not take any action to jeopardise, limit or interfere in any manner with ours or our providers' title, interests or rights in these Works with respect to the Service, including, but not limited to, the unauthorised use of any Works.

Your use of any software provided by us is governed by the terms of the end user licence agreement, if any, which accompanies or is included with, or referenced in, the software. You may not install or use any software that is accompanied by or includes a licence agreement unless you first agree to the licence agreement terms, which agreement will be deemed to be given if you use the software. For any software not accompanied by a licence agreement, we hereby grant to you a revocable personal, non transferable licence to use the software for viewing and otherwise using the particular Service in accordance with these Terms, and for no other purpose provided that you keep intact all copyright and other proprietary notices. Any reproduction or redistribution of the content and/or software is expressly prohibited.

You must not copy, distribute, license, transmit, publish, display, download (except temporary page caching required for personal use), modify, create derivative works from, or offer for sale any Works or any information located on or within our website or Service without our express written consent. Your licence to use the Works in accordance with these Terms immediately cease upon the termination, suspension, expiration or cancellation of the Service for any reason.

We reserve the right to take all steps necessary to prevent the unauthorised distribution, copying, reproduction, broadcasting or communication of the Works. You agree to indemnify us from and against any loss, damage, liability, cost or expenses (including legal expenses) suffered or incurred by us in connection with any breach by you of this provision.


8. Consumer Protection Legislation and Liability

As a consumer, it is important that you understand that any rights you may have, or obligations we may have to you, under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply alongside these Terms, and are not impacted by anything in this clause 13. The website www.consumeraffairs.govt.nz is a useful place to visit to help you understand your rights under this legislation.

If you are acquiring the Services for the purposes of a business as defined in the Consumer Guarantees Act 1993 you acknowledge that the provisions of that Act do not apply to the Services that that we provide to you under this agreement.

Your liability to us:

  • you accept your liability to us for breach of contract or negligence, and
  • you are not liable for any loss to the extent that it is caused by us (for example, through our breach of contract or negligence).

Our liability to you:

  • we accept our liability to you for breach of contract or negligence subject to clause 8.9, and for our breach of consumer protection laws, such as the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 to the extent they apply to you.
  • we are not liable for any loss to the extent that it is caused by you (for example, through your breach of contract or negligence) or for any indirect or consequential loss, or for any loss of profits, revenue, goodwill, business or anticipated business or anticipated profits or savings.
  • We aim to provide quality services to you at all times, and exercise reasonable skill and care in performing our obligations to you. However, if we are prevented from performing any obligation in these Terms by reason of any act of God or situation outside of our control, we will try to advise you of the existence of the circumstances and its expected duration, and the obligations that are impacted by the circumstances. We are not liable to you for any failure or delay in performing any obligation set out in these Terms in the circumstances contemplated by this clause. You will not be required to pay any Charges for any Services to the extent that such Services are not provided by us due to the circumstances contemplated by this clause.

If we or any of the other parties listed in clause 8.8 above are ever liable to you for any reason, the maximum combined amount we and all the other parties listed in clause 8.8 (together) will have to pay you and anyone else who uses the Services we provide for you (together), will be:

  • $200 for any event or for any series of related events; and
  • a total of $500 in respect of all events in any 12 month period, provided that you notify us of your claim within 12 months after you reasonably became aware of the occurrence of the relevant event or series or events that gave rise to your claim. These limitations do not limit any rights you may have under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.


9. Assignment

We may assign this agreement or the provision of the Service and all rights and/or obligations to any third party without notice for any purpose.

 

品訂規則
2014八月一日起生效
我們會用以下的產品訂閱條款和條件(“條款和條件”)是來規範您的產品訂閱。
請詳細閱讀以下的條款和條件。當您現在或以後每一次使用本商品時,即表示您已閱讀,了解並同意接受本約定書的條款和條件。您也接受任何修改後的條款和條件。修改後的條款和條件會在我們的網站公佈。
這些條款和條件中所稱的“我們”,“我們的“是指Coliseum Sports Media EPL Limited Partnership。
當您訂閱我們的任一產品時,您也同意接受條款和條件的規範。如您不接受,請不要點這合約的“接受”,您也將無法訂閱我們的任一產品。
這些產品訂閱條款和條件補足我們網站上條款和條件。您可以在http:www.coliseumsportsmedia/plp/tos_foot.html 看到。上面也有索引功能。這些條款和條件的意義於我們網站的條款和條件載明。 除非以下另有定義。
我們目前所提供的訂閱商品:
季票服務包,可看:
380場 English Premier League (“EPL”) 比賽 (“Matches”) 實況轉播 (“Live Events”) 與250 場的非實況的比賽,它們是點播 viewing on-demand (“On-Demand Events”) 的形態。

  • EPL 支援的節目有:
    • 33 x 52 minute 重播 Premier League 星期六 重播秀
    • 33 x 52 minute Premier League 星期天重播秀
    • 18 x 52 minute Premier League星期一重播秀
    • 5 x 52 minute Premier League星期中重播秀
    • 33 x 26 minute Premier League 套裝比賽
    • 33 x 26 minute Premier League 預告秀 , 與
    • 52 x 26 minute Premier League 世界秀;
  • 可看精彩片段和濃縮比賽
  • 月票 (可看實況賽程與點播賽程自訂閱日起後30天),
  • 輪票 (可看實況賽程與點播賽程自訂閱日起後7天); 與
  • 日票服務包 (可看24小時的實況賽程),

(整體來說, "訂閱產品")
我們與(目前是 NeuLion, Inc.) 定有合約,由此公司為我們運作並傳送訂閱商品。
備註: 如果您所訂閱的商品是經由另一家經授權的經銷商,您可能必須接受您與那家公司定製的條款和條件規範

 

1. 可看的訂商品
只有紐西蘭,菲律賓,台灣的居民才能看到訂閱商品。
您不能在這些地區外,看這些定閱商品。
我們有權力界定以上的地區居民條款是否合於規定。如果我們有任何質疑,您的帳號將會被鎖住。

 

2. 註冊, 使用者名稱, 密碼, 網路安全

  • 註冊。 您必須要註冊才能使用我們的訂閱商品。消費者必須要完整填寫註冊網頁並支付必須的費用,否則,我們將不會讓他使用我們的訂閱商品。
  • 使用者名稱與密碼您的使用者名稱與密碼會是您觀看訂閱商品的個人資料。

3. 商品的特殊條款和條件
我們有權修改訂閱商品的價格。我們不會改變您訂閱商品的內容。我們並不會對於任何訂閱商品的影像所有的錯誤負責任。我們有權改變各季可訂閱商品與付款選擇 (像是季,月)。
我們的價格只包含商品,並不包含因看我們商品所產生的網路或電話費用。
訂閱商品時,您必須提供完整且正確的個人資料,包括您的姓名,生日,電話號碼, 電郵帳號,信用卡資料,和賬單地址。
款項的幣別必須是我們收費資料上的。您必須確認您所使用的信用卡/現金卡是您的。全部信用卡/現金卡持有者必通過發卡行的確認與授權。
我們的保密條款發佈在這裡http:www.coliseumsportsmedia/plp/privacy.html。保密條款解釋在我們網站上所搜集的資料將會如何為我們使用。您購買我們訂閱商品的能力取決於您發卡行所設的額度。如您的信用卡資料有變動,包含您的住址,請您必須知會我們。使用信用或現金卡購買我們網站上任何的訂閱商品,您授權我們按照所述金額刷您的卡。

 

4. 商品與退款條款
請注意退款只有在我們取消您的商品時才會發生

  • 如是季票,付費方式有兩個選擇 - 您可以一次付清或是每月付款,如是每月付款,您的訂閱合同會是一直持續的狀態,一直到您取消為止:
    • 一次付清- 期間為您購買日起至7月31日止,也就是EPL球季結束為止。您必須一次付清您所訂閱的商品,價格為當季載明的價格。
    • 月付 - 訂閱的期間為自您訂閱開始直到您取消訂閱為止, 每月收取當月的費用。您必須要在訂閱當時支付月付款(金額明列於EPL 球季), 之後,在每個月的一號直到您取消訂閱止。如您希望取消訂閱,您必須等到球季結束。 球季的最後一天為7月31日。當您的第一個球季結束後, 您會持續每個月付費,您的訂閱狀態會是持續的,一直到您取消為止。
    • 取消您月付的訂閱,請撥打我們的24小時客服專線 0809 090 192。取消訂閱會在下次收款時產生作用,(或是,如您在您的第一個球季結束前就取消,取消的日期將會是球季結束日(如: 7月31日))。
  • 月票,訂閱期間從您購買日起並於一個月後停止,並只在訂閱時收款一次。您必須為您購買的訂閱商品付清費用(費用為月票費)。
  • 輪票服務包,訂閱期間從您購買日起並於七日後停止,並只在訂閱時收款一次。您必須為您購買的訂閱商品付清費用(費用為輪票服務包)。
  • 您的觀看權或許會從一特定的期間開始,或許您可以免費觀看訂閱商品(免費試看期),這會依照不同的特惠活動在球季中不定期提供。訂閱商品開始時如果是免費試看,在試看期結束後您便必須繳交相關的費用,除非您依照指示取消訂閱。如要取消免費試看或是之後的訂閱,您可以撥打我們的客服專線0809 090 192 (24小時)。再,您使用的免費試看也將受使用者條款規範,與付費的使用者一樣 (這包括網站條款與隱私權政策)。
  • 唯一我們會退款的情形是我們取消您的訂或是您選擇月付季票,並且您在訂開始後的5個工作天為止。除此之外,與考量當地的消費法,我們不退費。解釋如下:
  • 如果您購買的是季票,選擇月付,您可以在訂閱之後的五個工作天內取消訂閱。如果您在上述的期間內取消,我們會將款項(第一個月的月付款)刷退到您原本使用的信用卡。
  • 如果您購買的是季票,訪問者卡或是禮卡,卻被我們取消,我們會在合理範圍內盡力的依照不同的方式(像是刷退)退款給你,退款金額為您尚未觀看的比例。如果我們認為您違反了品訂規則,我們就不會退款給你。
  • 如果您購買的是日票服務包,您的訂閱商品結束時,您並不會獲得任何退費。
  •  如果我們無法作刷退,包括您的信用卡已關閉或是無法刷退,或是我們相信您違反了產品訂閱規則,您同意您會放棄任何我們該您(如有的話)的款項。請注意,我們可能無法刷退到“一次性”的信用卡或是其他類似的“一次性”付款方式,如果您在我們告知之後,您還是選擇使用此種付款方式,您必須承擔我們可能無法退費給您的風險。
  • 品訂規則

我們會在能力許可範圍內提供您退費,如上所述,我們會在合理範圍內給你退費,如您或我們決定取消訂閱商品, 這將是您唯一可以得到退費的管道,這包括您主張我們沒有履行我們的義務。
接受本合約,您同意我們會以您給我們的電郵通知價格變動/或是訂閱商品,與同意我們會在我們的網站上不定期的公告此類訊息。如您的電郵有變動,您有責任以登錄進入我們網站的方式與使用線上管理工具告知我們。如果您的電郵有自動將您的郵件分類的功能,您有責任確保我們發出的電郵有進入到您的信箱,您可定期的檢視您的垃圾文件夾或是將我們加入您的通訊簿或是安全寄送人名單中。

 

5. 可看性
訂閱商品的可看性,可能會受下列因素影響,像是比賽延期或取消,EPL的轉播政策效應或其他要求,技術問題或是網路延遲,節目重新安排,或是其他問題。您同意我們沒有義務提供您詳細的說明。